Startup Onramp Terms of Service

Please read these terms of service before using this web site or registering for ANY Startup Onramp program

By using this website you are agreeing to comply with and be bound by the following terms of service, which together with our Privacy Policy govern Startup Onramp’s relationship with you in relation to your use of this website and services provided by Startup Onramp.

For the purposes of these terms of service, “Us”, “Our” and “We” refers to Startup Onramp Pty Ltd, “You” and “Your” refers to you, the client, visitor, website user or person using our website, and “Programs” refers to the programs, courses and coaching services provided by Startup Onramp.


We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and Startup Onramp’s rights and obligations to each other.


We reserve the right to vary the programs and substitute presenters without notice.


It is an essential pre-condition to you using our website that you agree and accept that Startup Onramp is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.


For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), Startup Onramp’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again, or the repayment of any registration fees paid by you.

You must be over 18 years of age to use this website and to register for the Startup Onramp program.


Startup Onramp processes refunds in accordance with the Australian Consumer Protection legislation.

At the time of registration we charge the full program fee or a deposit followed by the outstanding balance payable before commencement of the program. Should you wish to cancel your registration prior to commencement of the program, please notify us within 7 days of registering with a valid reason for cancellation. If we are able to allocate your place to another person we will process a refund of the full registration amount paid minus a $100 administration fee. Refunds will be processed promptly and payment made by the same method by which you made payment. If we are unable to allocate your place to another person no refund will be available. All refunds are made at the discretion of Startup Onramp. No refunds will be made after commencement of the program.


Startup Onramp may from time to time provide on its website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between Startup Onramp and the owners of those websites. Startup Onramp takes no responsibility for any of the content found on the linked websites.

Startup Onramp’s website may contain information or advertisements provided by third parties for which Startup Onramp accepts no responsibility whatsoever for any information or advice provided to you directly by third parties. We are making a ‘recommendation’ only and are not providing any advice nor do we take any responsibility for any advice received in this regard.


To the fullest extent permitted by law, Startup Onramp absolutely disclaims all warranties, expressed or implied, including, but not limited to implied warranties of merchantability and fitness for any particular purpose. Startup Onramp gives no warranty that program content, including any written materials provided to participants in the program, will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.

Whilst we at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.

It is your sole responsibility and not the responsibility of Startup Onramp to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.


Startup Onramp is committed to protecting your privacy. We use the information we collect about you to maximise the services that we provide to you. Startup Onramp respects the privacy and confidentiality of the information provided by you and adheres to the Australian Privacy Principles. Please read our separate Privacy Policy carefully.

You may change your details at any time by advising us in writing via email. All information we receive from our customers is protected by our servers. Startup Onramp uses server software that encrypts all customer information before it is sent to us. Furthermore, all of the customer data Startup Onramp collects is secured against unauthorised use or access. Credit card information is not stored by us on our servers.


Some or all of the Startup Onramp program may be recorded for purposes including producing facilitator training videos and promotion of the program. By taking part in the program you consent to Startup Onramp taking and using videos and photographs of you and using these in any and all media worldwide including online and for any purpose whatsoever. You release to Startup Onramp and the photographer / videographer all rights to exhibit your image in print and electronic form publicly or privately. You waive any rights, claims or interest you may have to control the use of your identity or likeness in the photographs and agree that any uses described herein may be made without compensation or additional consideration to you.


Startup Onramp does not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demand and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.


Startup Onramp may be required, in certain circumstances, to disclose information in good faith and where Startup Onramp is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.


This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.

Startup Onramp expressly reserves all copyright and trademark in all documents, information and materials on our website and we reserve the right to take action against you if you breach any of these terms.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.


These terms and conditions represent the whole agreement between you and Startup Onramp concerning your use of Startup Onramp’s website and your participation in the Startup Onramp program. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.


Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.


By taking part in a Startup Onramp program, course or founder coaching, you agree that Startup Onramp and any presenters, coaches or facilitators are not to be held liable for any decisions you make based on any of our services or guidance, and any consequences, as a result, are your own. Under no circumstances can you hold Startup Onramp liable for any actions you take nor can you hold us or any of our employees or contractors liable for any loss or costs incurred by you as a result of any guidance, advice, coaching, mentoring, materials or techniques used or provided by Startup Onramp.

All our information on both the website and in workshops and mentoring / coaching sessions is intended to assist you and does not in any way, nor is it intended to substitute professional, financial or legal advice. Results are not guaranteed and Startup Onramp takes no responsibility for your actions, choices or decisions.


This agreement and this website are subject to the laws of Queensland and Australia. If there is a dispute between you and Startup Onramp that results in litigation then you must submit to the jurisdiction of the courts of Queensland.


Last updated: August 2019